Terms and Conditions

1. General Provisions

1.1. The seller is Jurij Januševskij, registered address: Lažany 63, 364 52 Štědrá, ID: 44913834, contact email planner@planismine.eu (hereinafter referred to as "the seller").
1.2. These terms and conditions govern the rights and obligations between the seller and the buyer when purchasing PlanIsMine products, including:
  a) A personalized PDF planner (hereinafter referred to as the "PDF product"),
  b) A personalized planner as printed pages delivered to the buyer (hereinafter referred to as the "printed product"),
  c) A fully bound personalized planner delivered to the buyer (hereinafter referred to as the "bound product").

2. Order and Payment

2.1. The buyer configures the product according to their preferences, fills out the order form, and submits the order.
2.2. Payment for the product can be made by credit card or bank transfer.
2.3. After payment confirmation:
  a) For the PDF product: The buyer will receive an email with a download link for their unique PDF planner.
  b) For the printed or bound product: The buyer will receive confirmation of the order processing and estimated delivery details.

3. Delivery of the product

3.1. The PDF product is delivered exclusively via email containing the download link to the email address provided in the order.
3.2. The printed and bound products are delivered by postal or courier service to the address provided by the buyer.
3.3. The buyer is responsible for verifying the accuracy of the email or postal address provided in the order.

4. Digital and Physical Products: Right of Withdrawal

4.1. The PDF product constitutes digital content not supplied on a tangible medium. The buyer acknowledges that, under Section 1837(l) of the Czech Civil Code, they are not entitled to withdraw from the contract once the download link has been made accessible.
4.2. For the printed and bound products, the buyer has the right to withdraw from the contract within 14 days of delivery unless the products are personalized or tailored to the buyer’s specifications, as stipulated in Section 1837(d) of the Czech Civil Code.

5. Complaints

5.1. In case the download link for the PDF product is not functional or the product is not delivered, the buyer should contact the seller via email planner@planismine.eu 
5.2. For printed and bound products, any complaints regarding defects or delivery issues must be submitted within 14 days of receipt. The seller is responsible for ensuring the functionality of the download link, the quality of printed materials, and the compliance of the product with the order.

6. Data Protection and GDPR

6.1. The seller processes the buyer’s personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (General Data Protection Regulation - GDPR) and applicable laws of the Czech Republic.
6.2. The personal data collected (name, email address, payment details, and date of birth) are processed for the purpose of order fulfillment, product delivery, and communication with the buyer.
6.3. The buyer’s date of birth is used exclusively to generate personalized biorhythms as part of the product’s configuration.
6.4. Personal data will not be shared with third parties except for entities providing payment services or technical processing necessary to fulfill the contract.
6.5. The buyer has the right to:
  a) Access, rectify, or delete their personal data,
  b) Restrict the processing of their personal data,
  c) Object to the processing of their personal data,
  d) Request the portability of their personal data,
  e) Lodge a complaint with the supervisory authority (Office for Personal Data Protection).
6.6. For inquiries or to exercise their rights, the buyer may contact the seller via email at planner@planismine.eu.

7. Final Provisions

7.1. These terms and conditions are valid from 1.12.2024.
7.2. The seller reserves the right to amend these terms and conditions at any time, with the current terms always published on the website www.planismine.eu.
7.3. All legal relationships are governed by the laws of the Czech Republic.

For any inquiries or personal assistance, please feel free to contact us at planner@planismine.eu